Ontario's New Childcare Safety Policy
  • author

    Emily Adams

  • Published on

    April 29, 2024

  • Reading time

    4 minute read

Canada Childcare Safe Arrival: A New Standard for Child Safety

In the ever-evolving landscape of childcare in Canada, Ontario has introduced a groundbreaking policy known as the "Canada Childcare Safe Arrival," effective from January 1, 2024. This policy is designed to enhance child safety in licensed childcare centers across the province. Here, we delve into the specifics of the policy, its implications, and how it aims to protect our little ones each day.


Understanding the Safe Arrival Policy

What is the Safe Arrival Policy?

The Safe Arrival policy mandates that all licensed childcare centers in Ontario must inform parents or guardians if their child fails to arrive at the daycare as expected or if they are not picked up at dismissal time. This policy mirrors safety protocols already in place in Ontario schools, ensuring a uniform approach to child safety across educational environments.

Goals of the Safe Arrival Policy

  1. Enhanced Safety: Ensuring the well-being of children by promptly addressing their unexplained absence.
  2. Clear Communication: Establishing a reliable line of communication between childcare centers and parents.
  3. Consistency Across the Board: Aligning daycare centers with the safety protocols of Ontario schools.


Policy Implementation

Notification Procedures

  • Morning Check-In: Automated systems notify parents when a child does not check-in.
  • Dismissal Alerts: Alerts are sent if a child remains uncollected, prompting immediate action.

Staff Training and Responsibilities

  • Training Sessions: Staff undergo rigorous training to handle these situations efficiently.
  • Designated Safety Officers: Every center appoints officers to oversee the implementation of the policy.

Technological Integration

  • Use of Apps and Software: Modern technology assists in tracking attendance and sending automatic alerts to parents.


Impact on Childcare Centers

Operational Adjustments

Childcare centers need to adapt their daily operations to comply with this policy. This includes updating registration and dismissal procedures and investing in new technology to ensure seamless communication with parents.

Benefits for Childcare Providers

  • Increased Parental Trust: Enhanced safety measures build trust between parents and childcare centers.
  • Improved Administrative Efficiency: Automated systems reduce the workload related to manual monitoring and communication.


Parental Perspective

Peace of Mind

For parents, the implementation of the Safe Arrival policy means added reassurance about their child's safety during daycare hours.

Responsibilities of Parents

  • Ensuring Contact Information is Up-to-date: Parents must provide current contact details to facilitate immediate communication.
  • Active Engagement: Parents are encouraged to actively engage with the childcare center's protocols to support the policy's success.


Challenges and Considerations

Privacy Concerns

While the policy is beneficial, it raises questions about data privacy and the security of personal information used in communication systems.

Implementation Costs

Adopting new technologies and training staff can be costly for childcare centers, especially smaller ones.


Comparative Analysis with School Protocols

Similarities and Differences

This section compares the Safe Arrival policy in childcare centers with existing protocols in schools, highlighting the tailored approaches for younger children in daycare settings.


Community Feedback and Adjustments

Gathering Insights

Childcare centers are encouraged to gather feedback from parents and staff to refine and adjust the policy as needed.

Continuous Improvement

Ongoing evaluation of the policy's effectiveness helps ensure that it remains relevant and effective in promoting child safety.


Leveraging the Parent App for Enhanced Safety

The Role of Parent App in Childcare Safety

In the context of the Safe Arrival policy, the Parent App emerges as a pivotal tool for childcare centers. This app is designed to streamline and automate the daily administrative tasks that often consume valuable time that could be better spent with children.

Features of the Parent App

  • Automated Attendance Tracking: The app uses digital check-in systems to monitor child arrivals and departures, ensuring all attendance data is accurate and up-to-date.
  • Instant Alert System: In the event a child does not arrive as scheduled or is not picked up on time, the Parent App automatically sends alerts to parents or guardians. This rapid communication helps address any potential safety issues without delay.

Integration with Existing Systems

The Parent App is not just a standalone solution; it's designed to integrate seamlessly with the existing administrative systems of childcare centers. This integration facilitates a unified approach to managing attendance and communication, making it easier for centers to adopt and adapt to the Safe Arrival policy.

Benefits of Using Parent App

  • Enhanced Communication: With instant notifications, communication between childcare centers and parents becomes more immediate and reliable.
  • Reduced Administrative Burden: The app automates routine tasks, freeing up staff to focus more on direct child care and less on paperwork.
  • Compliance with Safety Protocols: By aligning with the Safe Arrival policy, the app helps ensure that all regulatory requirements are met efficiently.

Training and Support

To maximize the benefits of the Parent App, childcare centers receive comprehensive onboarding on how to use the app effectively. Ongoing support is also provided to ensure that any technical issues are promptly addressed, ensuring that the app continues to function as a vital part of the childcare center’s safety protocol.

Future Enhancements

The developers of the Parent App are committed to continuous improvement, taking feedback from users to enhance its functionality and user experience. This proactive approach ensures that the app remains effective in meeting the evolving needs of childcare centers and the families they serve.



The Canada Childcare Safe Arrival policy marks a significant step forward in ensuring the safety of children in Ontario's childcare centers. By adopting systematic, technology-driven approaches, childcare providers can offer a safer environment for children and peace of mind for parents. As we move forward, it will be crucial to monitor the implementation and impact of this policy, making adjustments based on real-world experiences and feedback.



  1. What exactly does the Canada Childcare Safe Arrival policy entail?

    The Canada Childcare Safe Arrival policy requires all licensed childcare centers in Ontario to inform parents or guardians if their child does not arrive as expected or isn't picked up at dismissal time. This policy ensures that childcare centers maintain a high standard of safety by promptly addressing unexplained absences.

  2. How does the Parent App facilitate compliance with the Safe Arrival policy?

    The Parent App assists childcare centers by automating attendance tracking and sending instant alerts to parents when a child does not arrive or is not picked up on time. This technology ensures that centers can quickly respond to potential safety issues, thereby enhancing child safety and easing parental concerns.

  3. What are the key benefits of using the Parent App in childcare centers?

    The key benefits of using the Parent App include enhanced communication through instant alerts to parents, reduced administrative burden on staff, and ensured compliance with safety protocols. This allows childcare staff to devote more time to care and interaction with children, improving the overall quality of care.

  4. Are there any privacy concerns with using the Parent App for attendance tracking?

    While the use of digital tools like the Parent App involves handling personal data, the app is designed with stringent data protection and privacy measures. These measures comply with relevant privacy laws and regulations to ensure that all personal information is securely managed and protected.

  5. Can childcare centers customize the Parent App to fit their specific needs?

    Yes, the Parent App is built to be flexible and can be customized according to the specific needs and workflows of individual childcare centers. This includes setting up personalized alert systems and integrating them with existing administrative tools and software to provide a comprehensive solution that enhances safety and communication.



  1. Ontario Announces Comprehensive Strategy to Boost Child Care Workforce and Protect Children
  2. Safe Arrival and Dismissal Policy
  3. Child Care and Early Years Act, 2014